Diving Nusa Penida

PRICES AND EXTRAS

All prices are shown in Indonesian Rupiah (IDR). To understand the approximate currency exchange rate, we recommend www.xe.com. Actual exchange rate on the island may differ significantly when it comes to certain currencies. Prices include local taxes and fees related to diving, there are no charges or extra fees for any dive sites. The description of each product or service we offer or render includes a full description of inclusions and extras. 

safety

Safety of our guests is our top priority while planning and organising our daily dive trips.
We always choose the dive sites with the best possible conditions to bring our guests to.
Please keep in mind that some dive sites in the area are very condition dependant. Manta Bay, Manta Point and Crystal Bay are probably the most popular dive sites in the area. However these dive sites are located in the south part of Nusa Penida thus being exposed to the swell and surge the most. We can usually predict the conditions roughly 5-7 days in advance, but sometimes the mother nature behaves, making the diving on those sites impossible due to the swell.

We do not cancel our dive trips trips because of the weather (rain, clouds etc.) unless there has been an official storm warning issued by the local authorities. In this case your trip will be either rescheduled or refunded.
From our more than 13+ years experience of diving at Nusa Penida, Lembongan and Ceningan there is always a part of the island which is not affected by wind, waves etc.
Cases of natural disasters and certain anthropogenic factors – volcano eruptions, earthquakes, pandemics, floods, tsunamis, acts of war, alien invasions etc. are considered force majeur.

Please allow for the sufficient surface interval before you take a flight after your last dive. We’d recommend you to consider planning your flight no earlier than 24 hours after your last dive.
Your package schedule can be easily adjusted to meet that requirement – just let us know your flight time.

Package offers Discounts

We discount our packages only if you bring and use your complete set of scuba gear.
Please, let us know you’re bringing your own wetsuit, BCD, fins, boots, mask and regulator while making your booking with us. You’ll get your discounted package price.

Package booking

In order to secure the desired dates and spots on our boat and to assign e-learning materials, we’ll need the following from each participant:

– full name
– level of dive certification
– amount of logged dives
– date of the last logged dive
– weight, height and shoe size
– a deposit of 50% of the booking

Please, kindly make sure you understand our Booking, Payment and Cancellation Terms (or below), before you make and confirm your booking.
By transferring the requested deposit you agree to our Booking, Payment and Cancellation Terms fully and unconditionally. Upon completing your booking with us we will send you a booking confirmation, indicating your itinerary (meeting time, departure time, expected duration of the experience, amount of the deposit paid and the amount due).
You can contact us by either e-mail, WhatsApp or Facebook messenger in order to secure your spot on the boat for the desired date. We do our best to respond as soon as possible within our operating hours.

Payment

You can make a deposit using various methods of payment:

– bank transfer to our local account in IDR or our affiliated (linked accounts) in USD, GBP, EUR, AUD and SGD
– PayPal in in USD
– credit card payment in USD,
– cryptocurrency in USDT

While in Nusa Penida you can settle your bill using all of the methods mentioned above, with credit or debit card (non-Indonesian cards attract 3% surcharge) and, of course, cash.
There are several ATMs between two harbours (Toyapakeh and Sampalan), power blackouts are possible though. It would be more comfortable to have some cash on you.
Please note, that we are located on a remote island. Though we do have card facilities, sometimes the connection can be lost for hours on the whole island. Settling in cash can often be the simplest and safest option.
There are money exchange offices on the island, however exchange rates are generally way better in Bali, so it’s wise to change your money while in Bali.

refund

Life is usually full of surprises and sometimes they are not exactly what we expect.
We strongly recommend you arrange travel insurance for your holiday, which may help you to smooth out unforeseen problems that might occur during your trip (hopefully not).
If you decide to or have to cancel your booked trip or package last minute – we won’t be able to refund.
If you wish to cancel your booking 30 or more days prior to the booked date – we’ll refund the full amount (excluding transfer fees and charges). We will return 50 percent of the paid deposit if the cancellation is made within the period of 30 to 20 days prior to your booking. If you cancel less than 20 days prior to your booking your deposit is non-refundable.

Cancellation

Meeting time for all in-water activities is 30 minutes prior to the departure of our boats or scheduled pool training. This allows sufficient time for filling up all necessary paperwork and getting the matching size wetsuits and booties.
Our boats departure times on particular dates, as well as the time we start the classes and pool training are based on ocean conditions (tides) and our operating hours. Please, kindly make sure you take the time mentioned in your booking confirmation into account while planning your trip and transfers, allowing enough time for reaching us in time for the booked program. In case you will be unable to reach us in time for the booked program (dive trip, diving course, introductory program) – that will be considered a cancellation of the booking.

If the requirements of the booked activity foresee the pre-existing diving certification of the participant – it’s a responsibility of the participant to provide a valid proof of dive certification. Accepted proofs of certification are: dive certificate (physical or digital) issued by the internationally recognised training agency or diver’s logbook with duly logged and verified dives. Failure to provide a valid dive certification prior to any in-water activity will be considered a cancellation of the booking.

All participants must read, agree and sign required paperwork prior to any in-water activity – this is required by local regulations for the water sports. Samples of such paperwork are listed on our website on each page for the corresponding activity, links to the requested paperwork will be sent to each participant prior to the booking confirmation and upon confirming the booking. Failure or refusal to sign the mentioned paperwork will be considered a cancellation of the booking.

The ability to swim and float in the deep water is a mandatory requirement for any in-water activity with us.
Introductory and entry level dive courses start with a swim test conducted in our pool (a mandatory part of the course) – 200 meters swim and 10 minutes survival float. In case a participant fails to pass the mentioned test – we won’t be able to proceed with the course and that will be considered a cancellation of the booking.

We will do our best to help our guests and reschedule the booked itinerary based on the availability. Though it might simply be not possible sometimes.

custom made nusa penida dive & stay or learn & stay packages

You might have looked through our packages but did not fid anything suiting your needs.
No worries, we’ve got that covered – let us know your plans and we will prepare a custom-made offer for you.